Libraries remain one of the last places on campus where the purging of usage data is encouraged and "tracking" is a dirty word. While some libraries have demonstrated the usefulness of analytics, opponents bring up issues of privacy and debate the feasibility of student-generated library data for planning and assessment. Using a study…

The legal and ethical use of Big Data and Learning Analytics in academic libraries has been widely debated. Analyzing large data sets has tremendous potential for libraries to implement changes that help students and prove the library's value to the university. The librarian's role in safeguarding patron privacy in a university setting where…

Imagine a student using an intelligent tutoring system. A researcher records the correctness and time of each of your attempts at solving a math problem, nothing more. With no names, no birth dates, no connections to the school, you would think it impossible to track the answers back to the class. Yet, class sections have been identified with no…

This guidebook is designed for institutional leaders and student success teams who are ready to talk openly about the students they serve and who are eager to learn practical strategies from national experts and peer institutions. We cannot design an experience that meets our students where they are unless we holistically understand who they are.…