Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

This guide is the third in a series of guidelines designed to be a framework for positive action at the school site and in the classroom through the High Schools That Work program, an effort to raise the achievement of career-bound students. Its purpose is to help high schools determine where they are in relation to the goals and key practices of…

Dropout rates for American Indians and Alaska Natives (AI/AN) are higher than those of other racial/ethnic groups, but the overall or national AI/AN dropout rate is not known. In an attempt to generate a national rate, data were collected from 26 state departments of education, the Bureau of Indian Affairs (BIA), and tribally controlled schools;…

Six papers discuss the Louisiana School Effectiveness and Assistance Pilot (SEAP) program, an ongoing 3-year research project associated with a legislatively mandated school and district accountability program. In three phases, the project joins school indicators, school effectiveness, and school improvement initiatives. The following papers are…

The philosophy and mission statements of both the American Physical Therapy Association and Nova Southeastern University's physical therapy program state that holders of a Master's Degree in physical therapy will be reflective practitioners with the ability to assess and reflect on their own performances. This research project is being proposed to…

This report, based on information gained from multiple surveys of physicians conducted since 1980, addresses a number of basic public policy questions regarding physician manpower supply and distribution in the state of New York. The report's primary focus is longitudinal, attempting to identify patterns and trends among New York State's…

This profile presents and summarizes available information about the quality of data from the five surveys that comprise the SASS, along with background material on the survey design and procedures for the following: (1) School Survey; (2) School Administrator Survey; (3) Teacher Demand and Shortage Survey; (4) Teacher Survey; and (5) Teacher…

Existing qualitative studies of school principals suffer from procedural or conceptual shortcomings that result in failure to clarify the principal's instructional role. This paper describes the methodology and procedures of a year-long, multimethod, multilevel field study of 12 school principals. First, the background for the study (the…

A theoretical basis for defining and measuring the quality of institutions of higher education, namely for accreditation purposes, is developed. The theory, the Attributive Theory of Quality, is illustrated using a calculation model that is based on general systems theory. The theory postulates that quality only exists in relation to the…

A shelflist sampling project was conducted at six academic libraries in Louisiana--Loyola University, Louisiana State University, Nicholls State University, Southeastern Louisiana University, Southern University, and Tulane University--and the University of California at Santa Barbara. The main objective of the data-gathering and analysis using…

Ways in which computers and audio tape recorder techniques were used to record, index, and present data collected during two summers of field work in a rural area of Mexico are described. The research goal was to study the Otomi Indian shamans. Two computers were used: the Honeywell 6800 DPS-2 and the Osborne-1 microcomputer. The database system…

A study of Arizona vocational education follow-up systems was designed to survey problems in and promising practices for developing information systems to provide useful data for decision making. Interviews with state, county, college, and school district personnel revealed that the major problem faced by those conducting follow-up studies at both…

Thoughtful, well-planned and systematic reviews of both instructional and noninstructional programs provide community colleges with a way of determining whether programs are meeting stated objectives and what standards of performance should be maintained. Programs that need improvement or should be eliminated can be identified, and fiscal…

Two innovative methods for collecting and analyzing qualitative data are vignettes and pre-structured cases. Vignettes are descriptions of situations or problems written by a professional, with a suggested outline and comments provided by a researcher. Advantages of this method are strength of impact of the written descriptions and efficiency of…

This document presents proceedings of a 1976 conference on the assessment of teaching competence in special education teachers. The concerns identified for discussion were: (1) instruments for assessing interpersonal competencies in preservice special education students; (2) instruments for assessing teaching competencies in noninterpersonal…