This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data…

The purpose of this dissertation is to illuminate the missing voices of historically black college and university dance programs in the national discussion on the history and development of dance in American higher education. The methodology included the selection of five subject schools that are historically black colleges and universities…

SpringShare LibGuides, and CMS are popular applications within the library community, but the reporting functionality of these tools is minimal. Google Analytics (GA) can enhance usage reporting if integrated with LibGuides CMS. This article outlines various types of site activity to track and describes how to set up GA reporting on the activity.

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Business Intelligence and Data Visualization with Tableau…

Academic libraries are currently facing their greatest challenge since the explosion in tertiary education and academic publishing, which began after World War II. The global digital revolution is affecting both the traditional forms of the creation, organisation, and dissemination of knowledge, and the world of tertiary education itself. In the…

Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…

Reference statistics were collected and analyzed for a three-year period from Fall 1975 to Summer 1976 at the Pennsylvania State University Main Undergraduate Library. Reference questions were classified and recorded in three categories: (1) search, (2) ready reference, and (3) directional. Hour of question, interlibrary loan, book, and telephone…

This study was conducted to analyze and summarize raw data obtained from a 1972 study: "Report on a Cost Study of Specific Technical Processing Activities of the California State University and College Libraries" with the hypothesis that the cost of technical processes increases as the production volume both rises above and falls below…

This manual describes the methods, procedures, techniques, and activities that were used to produce the Academic Library Survey of 2004 (ALS:2004). This manual is designed to provide guidance and documentation for users of the ALS data. Included in the manual are the following: (1) an overview of the study and its predecessor studies; (2) an…

This study analyzes statistics of 17 public services units of the University of Colorado at Boulder libraries, measuring frequency of question-asking, types of questions and staff responsibility. The study seeks to determine fluctuations of reference service workloads over time, department staffing and training needs, and to provide supervisors…

Universities conduct a variety of cost-allocation studies that require the collection and analysis of the library cost-data. Cost accounting methods are used in most studies; however, costs are attributed to library user groups in a variety of ways. Cost accounting studies are reviewed and allocation methods are discussed. (Author)

Describes simple, unobtrusive method of determining who uses government publications by analyzing manual check-out circulation data at Arkansas State University. Per capita circulation and cross-tabulation results, analysis by classification number, document circulation and library circulation statistics, and publications that make up more than…

Seventy-seven of ninety library evaluators of the Southern Association of Colleges and Schools (SACS) responded to a 1973 questionnaire to determine: (1) if evaluative criteria used are based with an authority other than SACS; and (2) if certain methods, procedures, and techniques employed by evaluators could be used to construct an ideal…

This report describes the aspirations and inspirations as well as the data collection and analyses which constituted the first phase of activity under the Mellon Foundation grant to examine collection development and management at Cornell. The emphasis is mainly on analytical and planning processes rather than specific results during this first…