Americans share an expectation that government will serve the common good, creating inescapable pressure for public agencies--especially those that serve young children--to perform well. Yet education and human services agencies continually struggle to respond to the complex conditions in which children are born. How can they address the practical…

As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to…

Assessment is a worthwhile undertaking when meaningful data are generated, evidence-based improvement initiatives are thoroughly considered and discussed, and results are ultimately used to improve educational effectiveness. National Survey of Student Engagement (NSSE) results are oriented toward such practical use. Each year, more campuses use…