This paper primarily discusses the methodology of a case study into interactions and working practices of an elearning team, on and offline. Although several ethnographies have been published on online learning, there are apparently none involving communities developing courses. This is a unique insight, bringing a new view of course and staff…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

This paper describes and discusses an action research collaboration between a multi-disciplinary team of practice educators, a practice development nurse and a university lecturer in order to explore, evaluate and improve a dementia care training package developed for a range of staff providing care for people with dementia. Whilst it is…

The growing time pressure that teachers face actually comes in two forms, both of which need to be resolved successfully in order for media literacy education to gain a real foothold in U.S. schools. First, teachers constantly face the challenge of trying to fit all of the content and engaging activities into the school day and school year,…

This bulletin contains a classified and annotated list of current educational publications received by the library of the Bureau of Education to April 1, 1925. The last preceding list in this series of records was issued as Bulletin, 1924, No. 27 and comprised publications received by the Bureau of Education to June 1, 1924. The listing includes…

From time to time a classified and annotated record is issued, in bulletin form, of current educational publications received by the library of the Bureau of Education to a certain specified date. The present list continues the record to October 15, 1923, immediately following Bulletin, 1923, no. 32. The publications are organized into the…

This bulletin provides an annotated, classified bibliography of books, articles from periodicals, reports, surveys, proceedings of associations, and investigations and research into present educational conditions received by the library of the Office of Education during the first six months of 1929, January to June, inclusive. An index will be…

This document contains a classified and annotated list of current educational publications received by the library of the Office of Education for the period of July to September, 1929, inclusive. Books, pamphlets, and periodicals mentioned may ordinarily be obtained from their respective publishers either directly or through a dealer, or in the…

From time to time a classified and annotated record is issued, in bulletin form, of current educational publications received by the library of the Bureau of Education to a certain specified date. The present list continues the record to July 1, 1926, immediately following Bulletin, 1926, no. 15, which comprised publications received by the Bureau…

This bulletin contains a classified and annotated list of current educational publications received by the library of the Bureau of Education during the first quarter of 1927, January to March, inclusive. The last preceding list in this series of records was issued as Bulletin, 1927, No. 2, and comprised publications received by the Bureau of…