This research addresses university student perceptions of a digital learning platform, such as MindTap by Cengage Learning, and how the technology affects student engagement within finance courses. Areas of impact and features of the product were surveyed via a Likert scale of effectiveness. As expected, perceptions were generally positive across…

Discusses the implementation of interactive educational software that was designed to enhance critical thinking, scientific reasoning, and problem solving in a university psychology course. Piagetian and computer learning perspectives are explained; the courseware package, PsychWare, is described; and the use of heuristics and algorithms in…

Designed to assist teachers in using the microcomputer as a tool to teach problem solving strategies, this document is divided into two sections: the first introduces the concept of problem solving as a thinking process, and suggests means by which a teacher can become an effective guide for the learning of problem solving skills; the second…

Reviews of the courseware "Discovery! Experiences with Scientific Reasoning" and "Guess My Rule" are given. Discusses the accompanying manuals, the relative ease of use, and content of the programs. (PK)

Describes the design and use of SCORE (Sales and Customer Service Occupational Readiness Education), courseware developed by AT&T to provide midliterate adult customer service representatives with computer-assisted instruction. Topics addressed include job simulations; skills in reading, writing, math, problem solving, and critical thinking;…

Manuals are provided for SCORE, an industry-centered program designed to teach entry-level workers and trainees basic skills necessary for customer service and telephone sales. The metacognitive manual begins with a course outline and course description. The instructor guide consists of eight units: introduction, personal side of learning and…

The SCORE project developed and delivered workplace literacy training to employees and/or job candidates in the customer service and telephone sales industry at the AT&T Corporation. The work was done in partnership with the Florida Community College (FCC) at Jacksonville. Of 259 adults served, 39 percent became employed as a result of the…

The Working Smart workplace literacy project was sponsored by a public school district and several profit and nonprofit companies and conducted for the hotel and food industry in the Los Angeles area. Literacy instruction was merged with job requirements of the customer service job classifications. Videodisc courseware was developed, as were…