Increasingly hostile and turbulent environments have rendered top-down, problem-focused management structures inadequate for competing in the ever-changing postsecondary knowledge industry. The community college abundance model (CCAM), a strengths-based approach to performance enhancement in community colleges, is presented as a viable…

There is little doubt about it: Colleges and universities are reluctant to change. They are large and diffuse organizations with few clear lines of control. Yet the external environment in which colleges and universities operate is changing quickly. The changes make it essential for institutions to implement at least some aspects of strategic…

The article examines a relatively new tool to increase the effectiveness of organizations and people. The recent development and background of Appreciative Inquiry (AI) is reviewed. Basic assumptions of the model are discussed. Implications for departments and divisions of student affairs are analyzed. Finally, suggested readings and workshop…

The Sports Institute for Research through Change Agent Research (SIR/CAR) assists organizations to identify: (1) ultimate goals; (2) the conflicts or obstacles that prevent an organization from reaching its goals; (3) the important tasks of the organization; (4) the individuals and groups that make the organization unique; (5) the influence of the…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…

An educational planning model and instructional approach to prepare school administrators for the role of strategic planners are described. The model, ED QUEST, integrates future research techniques and divergent thinking modes into a participatory group process that provides visions of alternative futures. Primary activities in the process…

The intent of this document is to describe approximately 30 management science and organizational behavioral techniques with practical applications in school business management. Each technique is described by the mechanics of using the technique, specific applications of the technique, and requirements and constraints in the use of the technique.…