The purpose of this document is to provide timely and useful best practice information to help education agencies proactively prepare for, appropriately mitigate, and responsibly recover from a cybersecurity incident. This resource reflects lessons learned by the education community and provides recommendations that will help agencies protect…

Many entrepreneurs and small business owners lack disaster recovery plans, which minimize business disruptions caused by failures of critical technical systems. Typically, technology is not the main focus for a small business owner, as most of their time is spent focused on business operations. This case study demonstrates that when a business…

School system leaders never know when disaster may strike. Having a plan in place to protect vital data and systems is crucial. School system leaders need to be actively involved in crisis preparedness, planned response, and recovery to ensure student and staff safety and to make certain that all important operations, services, processes, and…

School business administrators have long recognized the need for a workable data recovery plan regardless of cause. Yet many have not reassessed their current data backup and recovery capabilities, perhaps because they have not experienced a catastrophic failure. There are three reasons school business administrators may not realize or recognize…

United States schools and American Overseas (A/OS) schools depend upon educational technology (ET) to support business operations and student learning experiences. Schools rely upon administrative software, on-line course modules, information databases, digital communications systems, and many other ET processes. However, ET's fragility compared…

Data loss from life's little power calamities may be the most common form of IT disaster any campus can face. According to a 2007 industry association survey(www.connect.educause.edu/library/ecar/shelterfromthestormitandb/41174), 82 percent of higher education institutions reporting a disruptive occurrence in the five years prior to the study…

The overarching goal of the National Infrastructure Protection Plan (NIPP) is to build a safer, more secure, and more resilient America by preventing, deterring, neutralizing, or mitigating the effects of deliberate efforts by terrorists to destroy, incapacitate, or exploit elements of our Nation's critical infrastructure and key resources (CIKR)…

This article presents the top-ten IT-related issues in terms of strategic importance to the institution, as revealed by the tenth annual EDUCAUSE Current Issues Survey. These IT-related issues include: (1) Funding IT; (2) Administrative/ERP Information Systems; (3) Security; (4) Infrastructure/Cyberinfrastructure; (5) Teaching and Learning with…

When there is the unexpected disaster of any kind, school personnel, students, parents and communities expect to rely on communication and critical services such as payroll and access to student information the district provides and therefore the technology that supports them. Disaster recovery of IT-related operations and information is critical…