When communication strategies of government and public health officials across the world during a crisis are unclear and incompetent, it can lead to confusion and increase fear and anxiety in the public. Health campaigns should be organized strategically and professionally, and must rely on creative briefs to develop communication strategies…

Although applied to numerous communication contexts, affordance approaches have yet to receive sustained attention in the instructional literature. The ongoing migration to online pedagogy suggests a need to examine the impact of technological affordances and communication in Learning Management Systems. To that end, an experimental study…

As technologies such as artificial intelligence (AI) and other forms of machine communication become more popular and readily available, the opportunities for use in an online class increase. This replication and extension sought to understand and test the use of AI versus human communication in an online learning space--specifically the learning…

Extending previous research on the Computers Are Social Actors paradigm and the human-to-human interaction script, this study examines the interpersonal impressions of a social robot evaluator versus a human evaluator in a performance evaluation context. A between-subjects experiment was conducted to measure participants' impressions of the…

Given the political Right's attacks on U.S. academics as too liberal, we broach questions about knowledge production and curriculum development. We first explore how the Right has used arguments for freedom of speech and ideological diversity to undermine higher education's mission in the hope of polluting the public sphere with ideas that are…

In this study, we extend previous work on instructors' use of technology by examining how students' perceptions of teacher credibility and affective experience differ depending on how frequently instructors use two common forms of instructional technology: PowerPoint, which is typically used "inside" the classroom; and email, which is…

Online environments increasingly serve as contexts for learning. Hence, it is important to understand how student characteristics, such as student computer-mediated communication anxiety (CMCA) affects learning outcomes in mediated classrooms. To better understand how student CMCA may influence student online learning experiences, we tested a…

Instructor nonverbal immediacy has been associated with a range of positive student outcomes, but it is difficult to convey in an online environment. We investigated whether the text-based variable of face threat mitigation (FTM) alone--without the visual cues of nonverbally immediate behaviors--could significantly raise students' motivation and…

Research has established that students often consider the delivery of instructor feedback to be a face-threatening event. To minimize the potential negative effects of feedback, verbal and nonverbal face-threat mitigation (FTM) strategies are utilized by instructors. Advances in digital feedback systems, like online documents and learning…

This research comprises two studies examining the antecedents and outcomes of psychological reactance in teacher requests in the instructional context. In Study 1 we investigated the mediating role of reactance in the relationship of perceived teacher request politeness and teacher-student relationship distance with student resistance intention.…

Instructors have the ability to respond to student evaluations on RateMyProfessors.com (RMP). The current research conceptualized the juxtaposition of student evaluations and instructor responses using communication processes on participatory websites. In an original experiment, the results demonstrated that when faced with multiple negative…

In this study, we examined the potential mediating role of instructor credibility in the relationship of instructor self-disclosure and nonverbal immediacy to student incivility in the college classroom. Four hundred thirty-eight students completed online questionnaires regarding the instructor of the class they attended prior to the one in which…

In this study, we examined the relationship between perceived technology policies and perceived teacher credibility, as well as the extent to which teachers' use of power bases mediates this association. Participants included 294 undergraduate students from a private university in the Southwest. Results revealed that policies encouraging…

Instructors routinely provide feedback for students concerning the work the students produce as part of a classroom course. Although such information is required of instructors and expected by students, the communication of feedback creates a potentially face-threatening interaction in which the student's self-esteem may be diminished and/or the…

Guided by Giddens' structuration theory, this study highlights structures that both enable and constrain nonnative English-speaking teachers and students in American college classrooms. Before international teaching assistants (ITAs) step into their American classrooms, several semishaped class structures are already in place: students (mostly…