Many companies using Statistical Process Control (SPC) in their manufacturing processes have found that, despite the training difficulties presented by the technique, the rewards of successful SPC include increased productivity, quality, and market leadership. The Ford Motor Company has developed its SPC training with interactive video, which…

Four major education and training markets for multimedia products are: (1) industrial training; (2) management and professional education; (3) medicine and the health sciences; and (4) formal education, including public, higher and adult education. The industrial training market refers to the development of nonmanagerial, technical, and…

Discusses the importance of both formative and summative evaluation of instructional design technology in educational and business settings. Topics discussed include interactive video, computer assisted instruction, courseware, industrial training methods, cost effectiveness, learner performance data, current research, computer simulation, and…