Consistent user interface standards are necessary with the development of e-learning courseware, as they are the glue that binds the users' experience with their expectations. For example, the user controls for video playback were standardized many years ago, and we all benefit knowing a right-facing triangle signifies a play function, while dual…

Outlines the Massachusetts and Virginia models for adult education courseware evaluation. Suggests ways to improve evaluation through state and regional resource centers and other collaborative efforts. (SK)