As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

Describes a new course that focuses on the impact of evolving communication technologies on business. Addresses how business people choose the appropriate channel for a given communication situation, and how an organization chooses technologies appropriate for its business needs. Examines strategic models, assesses specific technologies, and…

Describes the development of a graduate business communication course that emphasized technology and intercultural communication without ignoring fundamental skills. Explains course objectives and design. Describes the conduct of the course itself. (SR)