Executive managerial reticence in microcomputer use is discussed and the development of a workshop at Northern Kentucky University designed to meet the problems and hidden agenda of managers is described. A major goal of the workshop was to enable managers to develop a broader knowledge of computers. (Author/MLW)

The design and evaluation of two cross-cultural workshops, one for teacher trainees in English as a second language (ESL) and one for teachers and administrators in a school district, are described, and the relationship of the specific evaluation methods to course improvement is discussed. (MSE)