Customer experience is the latest battleground for business. Not only is customer experience management (CXM) one of the most promising approaches to marketing, but some observers also contend it is "the" future of marketing. While practitioners have embraced CXM for its considerable promise, marketing academicians have lagged in…

This quasi-experimental, pre-post study with non-equivalent comparison groups explores the potential for resequencing of course content to affect positive change in an undergraduate, introductory statistics course at a mid-sized, flagship university that is located in a southern state. Quantitative analyses suggest that the implementation of…

The argument of this theoretical paper is that the existence and availability of suitable digital curriculum resources, accelerated by the recent pandemic, have required a revision of the pedagogical landscape in terms of ways in which students can be empowered to (co-)design their own curriculum trajectories. For this purpose, I argue, students…

Recent reform efforts have been adopted in the United States to reimagine student learning in science. Historical reform efforts have required teacher buy-in necessary for substantive change to occur. Using a mixed-method methodology, chemistry teacher progress in implementing the "Next Generation Science Standards" in Illinois and views…

In bilingual education programmes, teachers, particularly content subject teachers, play an important role in helping students master content knowledge and the target language simultaneously. In this regard, teachers' language awareness, which will affect their pedagogical practices, is crucial. Collaboration between content subject and language…

The current practices and shortcomings of engineering students' English language teaching (ELT) syllabi were examined from the perspectives of learners and teachers in English as a foreign language (EFL) context. The syllabi included content that had little impact on students' communicative competence in English (CC-E). Students were generally…

Occupation-centered course design allows occupational therapy (OT) educators to differentiate ourselves from other professions while communicating the distinct value of occupation to our students. While there have been numerous calls to action for centering occupation in the OT classroom and proposed models to approach course design, there is…

Aim/Purpose: In this paper, we present our experience in design and delivery of a graduate Information Systems Management (ISM) course in an online MBA program. Also presented are a detailed examination of the design and delivery of the online course, survey results of students' perceptions and backgrounds, course evaluation results, best…

There is a consensus among marketing educators, scholars, and practitioners that business ethics, in particular, and marketing ethics must be a vital part of a marketing student's education. However, a survey of the best business schools in the United States reveals that most of them do not offer a stand-alone business ethics course, let alone a…

This article examines the key category defining multiculturalism in Israeli history education: the representation of North African and Middle Eastern Jewry, aka "Mizrahim." Applying Nordgren's and Johansson's conceptualisation, the article explores the changes in this subject from the establishment of Israel to the present day. The…

As English is widely accepted as a lingua franca in today's world, the importance of the language has been acknowledged globally in the present case. To rank the countries in terms of their English language proficiency, the EF Proficiency Index is prepared each year. In this study, five countries having the highest scores according to the Index…

Project-based learning (PBL) is an inquiry-based approach that aims to engage students in challenging, active, and meaningful experiences connected to the world outside the classroom (Baines et al., 2021a). Project-based learning can improve student performance on traditional measures of academic achievement, build social and emotional learning…

The article describes Orthodox Christian education as a kind of religious education. It offers a definition of Orthodox Christian education and characterizes its structure in modern Russia. It proposes a model for the Orthodox Christian education system, including introductory, basic, professional, and advanced academic levels. The author…

This article focuses on techniques used in professional development to strengthen the community of faculty in FYE courses, while aiming at improving the classroom experience for today's learners, specifically those related to providing content, building community, and strengthening understanding. To provide a solid foundation, creating a course…

We describe here lessons learned in designing an early algebra curriculum to measure early algebra's impact on children's algebra readiness for middle grades. The curriculum was developed to supplement regular mathematics instruction in Grades K-5. Lessons learned centered around the importance of several key factors, including using conceptual…