Schools and agencies are under pressure to demonstrate program effectiveness and be cost accountable. Systems methodology, developed for use in other fields, may have the potential for program development in counseling. This article discusses some ways in which systems technology may be directly employed in a counseling setting. (Author)

This checklist provides guidance on how to measure adequacy of control and security of computer systems, identifies areas of risk, raises management and user awareness of their stewardship responsibilities, and reviews issues relative to system documentation, maintenance, integrity, and reliability. (MBR)

Establishing evaluation objectives requires formal, frequent, and extensive interaction among program evaluators and administrators to obtain from administrators the information necessary to make the most effective choices in planning and carrying out evaluations. Three techniques are described that can be used to ensure that this interaction is…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

This manual describes a systematic process for conducting an educational needs assessment at the building level which includes suggestions for the formation of an advisory group and the use of two Likert Scale surveys. The advisory group is composed of parents, students, and educators; this group carries out the tasks of understanding, planning,…

This thesis describes a study of the management of chemical waste at the State University of New York at Binghamton. The study revealed that the majority of chemical waste at the university is in the form of hazardous waste. It was hypothesized that the volume, related costs, and potential long-term liability associated with the disposal of…

Describes two types of program budgeting that were well received in the literature of the 1960s and 1970s. The results of a survey which examined the impact of zero-based budgeting (ZBB) and planning-programming-budgeting system (PPBS) on library budgets are presented, and potentially useful aspects of program budgeting are identified. (CLB)

This guide is a product of a study conducted as part of a broader effort by the Department of Education to identify the causes of rising college costs and find and disseminate ways to contain these costs. In institutions of higher education most costs are manageable and can be contained without jeopardizing key services. This can be achieved by…

Designed to improve the long-term operational efficiency of the Montgomery County, Maryland, Public Schools (MCPS) payroll system, this study begins with an executive summary, including a set of recommendations and a chapter-by-chapter synopsis. Following an introduction to the study and a general description of the payroll system in chapters 1…

As a solution to the problem of serving large numbers of students with a small staff, the Community College of Rhode Island (CCRI) has adopted three new technologies to advise and register students and respond to telephone inquiries. The first of the technological innovations is TELUS, a telephone voice response registration system offered as an…

Describes the selection of an automated library system for 11 university cluster libraries in Wisconsin, from the decision to automate and the development of a proposal request, through the selection process itself. Appendices include a chronology of events, participants in the process, a checklist of activities, and additional suggestions.…

This paper presents a complex, hybrid, method of cost analysis of online courses, which incorporates data on expenditures; student/course enrollment; departmental consumption/contribution; space utilization/opportunity costs; direct non-personnel costs; computing support; faculty/staff workload; administrative overhead at the department, dean, and…