This article presents an outline of a script theory of guidance for computer-supported collaborative learning (CSCL). With its 4 types of components of internal and external scripts (play, scene, role, and scriptlet) and 7 principles, this theory addresses the question of how CSCL practices are shaped by dynamically reconfigured internal…

This article focuses on facilitating learners' collaborative knowledge construction in case-based learning scenarios. The article first describes how case-based learning can promote knowledge acquisition and then discusses the characteristics of videoconferencing in such scenarios. Then we focus our attention on the process and outcomes of the…