The experiences of students in an online learning community were explored in this qualitative case study using social presence theory as an interpretive lens. Participants included five undergraduate students in a certificate program at a large Midwestern university. Students who felt a sense of community online most highly valued the friendship…

Researchers espouse that youth are learning differently than any other generation. Many researchers believe that because youth are leading the way with technology, their technology practices impact the way that they connect with the world around them. As a result, educators examine how to successfully engage youth in learning by understanding how…

The analysis of the process of collaboration is a central topic in current CSCL research. However, defining process characteristics relevant for collaboration quality and developing instruments capable of assessing these characteristics are no trivial tasks. In the assessment method presented in this paper, nine qualitatively defined dimensions of…

Although protocol analysis can be an important tool for researchers to investigate the process of collaboration and communication, the use of this method of analysis can be time consuming. Hence, an automatic coding procedure for coding dialogue acts was developed. This procedure helps to determine the communicative function of messages in online…

This paper reports on an exploratory case study involving the development of a model for identifying and measuring individual engagement in critical thinking in an online asynchronous discussion (OAD). The model is first developed through a review of the literature on the construct and subsequently applied to the content analysis of the…

Introduction: This study investigated unmonitored referrals in a nationwide, collaborative chat reference service. Specifically, it examined the extent to which questions are referred, the types of questions that are more likely to be referred than others, and the level of user satisfaction with the referrals in the collaborative chat reference…

This research examines the use of technology to create a relationship between student teachers and preservice teachers as they navigate the union of practice and theory within the two contexts of a teacher education course and student teaching practicum. Technology was used to create a safe haven where students could explore their respective…

This paper reports on the creation of an instrument for use by instructors, students, or researchers to identify, measure or promote critical thinking (CT) in online asynchronous discussions (OADs). Four models of CT were reviewed, synthesised, analysed, and evaluated to clarify the construct. Indicators of specific cognitive processes related to…