It was just a generation ago that computers entered the workplace. Back then, they only "represented" the work we did, nothing else. But today, some sort of computing device is involved in how we play, how we communicate, how we get our news and of course, how we work. What this means is that today almost all aspects of our lives are "represented"…

Discussion of the effect on the workforce of the application of electronic data processing technologies to information handling activities highlights task specialization; white collar alienation; feelings of powerlessness, meaninglessness, and normlessness in workers; the chronology of automation; and experimentation and communication. Nineteen…

This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and…

Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…