Discusses how useful desktop conferencing has become in library services. Describes how real-time conference tools are convenient, efficient, cost-effective, and beneficial for those who are not able to come to the library. Presents a guide to current guide for conference tools for PC and Mac OS. (ontains 8 references.)(AUTH/MZ)

Offers guidelines for administering college computing services, including recommendations for setting up the administrative structure, staffing, budgeting, defining the job functions of responsible administrators, involving faculty, managing equipment and services, coordinating computing needs, and preparing for the future. (GFW)

A description is provided of a program developed at Moraine Valley Community College (MVCC), in Illinois, for providing word processing instruction in the library, including recommendations for program development based on MVCC experience and results from a survey of program participants. The first part of the paper discusses a model development…