Presents the main ingredients for successful computer-systems administration. Discusses training and ongoing support, change management for system upgrades, developing a problem-reporting form and keeping the documentation history, managing technical support, and having a disaster-recovery plan. (AEF)

A production system simulator has been developed which is capable of simulating a wide variety of realistic manufacturing environments. The simulator is used as an aid in teaching the concepts of designing production control systems and as a research vehicle for investigating various aspects of control theory for production systems. This report…

The results of a study addressing the problems of the management information system of the State University System of Florida are discussed. It is suggested that a majority of the problems did not reside in software and hardware applications but in general management practices. Recommendations are also included. (SF)

Objectives of this study of the operations of Engineering Index were to: (1) determine the need for a planning capability, (2) blueprint a mechanism to accomplish planning, and (3) recommend priorities requiring planning attention. Topics considered in the study are planning, the role of the board of directors and trustees, organizational…

The major information systems at Virginia Polytechnic Institute and State University are described. The use of the feedback and feedforward controls in planning and projecting administrative functions is examined. (Author/BH)