Discusses how useful desktop conferencing has become in library services. Describes how real-time conference tools are convenient, efficient, cost-effective, and beneficial for those who are not able to come to the library. Presents a guide to current guide for conference tools for PC and Mac OS. (ontains 8 references.)(AUTH/MZ)

This paper discusses the issue of providing equitable access to computer equipment for disabled students in postsecondary education. Potential access problems may exist in the areas of input, output, environment, and documentation/support/training. Five checklists are provided that focus on generic strategies to fully or partially cover the needs…

Reasons why institutions of higher education might choose to acquire computer services from off-campus suppliers are identified and include the difficulty of maintaining a qualified technical systems group. The importance of careful management oversight from contract bidding to ongoing performance monitoring is stressed. (DB)