Descriptor
| Computer Centers | 1 |
| Computer Uses in Education | 1 |
| Evaluation Methods | 1 |
| Higher Education | 1 |
| Improvement Programs | 1 |
| Laboratories | 1 |
| Quality Control | 1 |
| Questionnaires | 1 |
| Student Needs | 1 |
| Student Surveys | 1 |
| Total Quality Management | 1 |
| More ▼ | |
Source
Publication Type
| Reports - Evaluative | 1 |
| Speeches/Meeting Papers | 1 |
| Tests/Questionnaires | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Download full textSwanson, Dewey A.; Phillips, Julie A. – 1998
At the Purdue University School of Technology (PST) at Columbus, Indiana, the Total Quality Management (TQM) philosophy was used in the computer laboratories to better meet student needs. A customer satisfaction survey was conducted to gather data on lab facilities, lab assistants, and hardware/software; other sections of the survey included…
Descriptors: Computer Centers, Computer Uses in Education, Evaluation Methods, Higher Education
