Describes "DesignStation 2000," a software and hardware workbench for laptop computers for the design of learning systems that includes capabilities for needs analysis; client presentation and proposal generation; rapid prototyping of interactive media projects; collaboration and project tracking; assessment of results; and adding to a…

Explores the similarities, differences, and emerging trends among the fields of human performance technology, electronic performance support systems, technical communications, and instructional design to gain insights into how their evolution affects performance support. The tension between designed messages and tools, which allows users more…

Stephen Downes visits Robin Good's Master NewMedia, a Web site dedicated to Web 2.0 in both thought and deed. The site both utilizes the design principles and technologies central to the concept of Web 2.0--relentless referencing, cross-referencing, and linking to a wide variety of articles from across the Web; a fluid and often chaotic…

Reviews instructional design issues for electronic performance support systems and outlines strategies for developing an effective system for a given work setting. Discusses overall design, the information database, the advisory and instructional components, and access to applications software. (AEF)

We identify literature that argues the process of creating knowledge-based system is often imbalanced. In most knowledge-based systems, development is often technology-driven instead of requirement-driven. Therefore, we argue designers must recognize that evaluation is a critical link in the application of requirement-driven development models…

In May 1994, the first website for the School of Education at Indiana University Bloomington (IUB) was launched. At that time, the home page had two links: (1) The Instructional Systems Technology Department; and (2) The IUB home page. A decade later, the site now consists of more than 6,000 web pages, and has received more than 41.5 million page…

This study investigated how middle school teachers used an electronic performance support system (EPSS) and whether the use affected their work performance and attitudes toward computer technology. Discusses changes in task performance, change agents, collaborative design, technology support, training, computer accessibility, and implications for…

This paper outlines the main findings of research about online portfolio information systems. This research focused on the educational integrity of these educational systems and the maximisation of value across all stakeholders, in particular the value gained from the automation and interaction potential of the online environment. The findings and…

The authors update an article on intervention, discussing career development, communications, feedback, financial, human development, information, instructional, labor relations, measurement and evaluation, quality improvement, resource, reward and recognition, and selection systems; documentation and standards; ergonomics and human factors;…

The University of Kentucky Engaging Differences (UK-ED) project focused on developing, evaluating, and disseminating a web-based performance support system (WPSS) to enhance accommodations provided by personnel at the University of Kentucky (UK), the Lexington Community College (LCC), and the Kentucky Community and Technical College System…

This article introduces development and design approaches to organizational change (DIL). Simulation games can be used for promoting organizational development. They offer an arena for organization members to analyze the present state of an organization and create new organizational solutions. The bridge between the present and future mode of…