An interactive multimedia tutorial system that focuses on the "why" aspect of user interface design is described. The system contains a design exercise, three experts for guidance, and a user group that comments on the usability of the design. Testing results indicate that learners consider more possible solutions to design issues. (Author/AEF)

The concepts of usability and user-centered design (UCD) have grown in popularity over the past 20 years as measured by the number of research and mainstream articles devoted to their discussion. As with all new developments, however, there are always the questions of how things work in practice compared to theory. A survey of 83 software…

Describes each step of the design sequence for crafting a training resource (state a purpose, identify one or more users, describe content, develop a format, test for relevance) and discusses building a virtual-training forms network. Figures illustrate the instructional-system-development model; training forms, content, and end-users; frequently…

Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…

Three user interfaces to LIBIS, a library catalog accessible through the Internet, were evaluated for use by people who are motor impaired to identify how interface design influences the motor actions necessary to operate the system. Problems and recommendations related to simplicity, consistency, instinctiveness, interaction/feedback, and…

This paper describes the development of two World Wide Web sites, "Our Place in the World" (OPITW) and "Chicana and Chicano Space" (CCS), specifically designed as resources for art educators, and describes a framework for three blended levels or layers of navigation that support knowledge construction within the domain. The…