Purpose: The aim of this study was to understand the needs of European users for successful development and uptake of a digital land-based knowledge platform. Methodology: The "discover and define" phases of the design thinking double diamond framework were applied to inform the construction of 16 user-personas and journeys. Qualitative…

Massive open online courses (MOOC) have become important in the learning process and have been adopted in higher education, especially during the COVID-19 pandemic. However, few studies investigated MOOC continuance intention (CI) for arts disciplines. Thus, an integrated framework was proposed based on the expectation-confirmation model (ECM) and…

Purpose: The purpose of this paper is to articulate how the user experience (UX) approach was initiated and integrated into the centre's scope of operations with the objective of improving the e-learning layout on the D2L learning management system (LMS). One of the most effective ways to collect user feedback has historically been to evaluate…

We compared discussion posts from a data science ethics MOOC that was hosted on two platforms. We characterized one platform as "open" because learners can respond to discussion prompts while viewing and responding to others. We characterized the other platform as "locked" because learners must respond to a discussion prompt…

Interfaces with good usability help their users complete more tasks in less time and with less effort, which gives them greater satisfaction. Given the vast array of options available to users today, usability is an important interface feature that may lead to the commercial success or failure of a software system. Despite its importance, few…

Software applications in educational technology have been a strong driving force for the success of online learning at all levels. These applications are created for various purposes and are used by a range of experts. The development of a successful educational technology software takes a deliberate team effort and thoughtful project management.…

Aim/Purpose: This research is a comparative test between two Human Computer Interaction (HCI) design approaches - Apple versus one informed by child users. Background: There are studies concerning the creation of graphical interfaces for kids, however, they do not involve them in the design process. On the other hand, operating systems such as…

Information Communication Technology (ICT) is ubiquitous in the 21st century, hence both educators and learners need to integrate relevant ICT resources in their teaching and learning practices, to meet stakeholder's expectations and keep abreast with the race of technological advancement. The current research focuses on the analysis of ICT…

Although the web accessibility of universities around the world is well documented, much remains unknown about this aspect of higher education institutions in the UK. Using three automated web accessibility tools (TAW, WAVE and EIII Page Checker), this study explores the accessibility of the homepages of 66 research-intensive universities with…

Mobile learning (m-learning) has become an increasingly attractive solution for schools and universities that utilize new technologies in their teaching and learning setting. This study investigates the technical factors affecting the development of m-learning applications services from students' perspectives. It presents a model consisting of…

Aim/Purpose: This study proposes a theoretical framework that amalgamates Unified Theory of Acceptance and Use of Technology (UTAUT) variables with usability metrics to investigate the impact on students' intention and use of the Learning Management System (LMS) in Saudi higher education. Background: There is a dearth of academic research on Saudi…

The extensification activities of Education Informatics Network use in Turkey are in progress. The use and preferability of this education portal by teachers and students depend on various factors. One of these factors is usability. The purpose of this research is to make the usability analysis of the Education Informatics Network from the…

Online discussion plays an increasingly significant role in asynchronous online learning environments. While previous attempts have been made to develop learning analytics dashboards to facilitate such discussions, most of these dashboards have been designed without reference to data or visualization techniques that have been proven to make online…

In order to assist in delivering of courses in distance mode at Fiji National University a mobile learning app was designed and evaluated. The main objective of this app was to provide learning support to learners who are studying in distance mode. The app was designed for android based smart phones and usability study was conducted to evaluate…

This design case covers a graduate course in educational software design that focuses on semester-long projects in response to client requests. The course was intended to address the need for professionals across disciplines, such as instructional design, computer science, and human-computer interaction design, to usefully collaborate on…