Integrating and documenting formal and informal learning experiences is challenging using the current Shareable Content Object Reference Model (SCORM) eLearning standard, which limits the media and data that are obtained from eLearning. In response to SCORM's limitations, corporate, military, and academic institutions have collaborated to develop…

Requiring savvy, online courses can present a perceived barrier to adult learners for a variety of reasons, but ease of access due to inadequate navigability should not be one of those barriers. Re-tooling online courses to standards of Quality Matters (QM) can lessen that barrier to access, making adult learners more participatory. Internal…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

The design of online learning environments is a complicated process because it entails the use of technological tools to mediate the various forms of interaction situated in the learning process. One possible way to help reduce such complication inherent in various forms of interaction is to look at design as a problem-solving activity. This means…

A 2010 electronic resource management survey conducted by Maria Collins of North Carolina State University and Jill E. Grogg of University of Alabama Libraries found that the top six electronic resources management priorities included workflow management, communications management, license management, statistics management, administrative…

This paper documents the formulation of a database driven open source architecture web development course. The design of a web-based curriculum faces many challenges: a) relative emphasis of client and server-side technologies, b) choice of a server-side language, and c) the cost and efficient delivery of a dynamic web development, database-driven…

The patients receiving treatment from a hospital need to interact with multiple entities when claiming reimbursements. The complexities of the medical service supply chain can be simplified with an electronic clearance management system that allows hospitals, medical insurance bureau, bank, and patients to interact in a seamless and cashless…

With technology changing every second of every day, it is no surprise a learning management system (LMS) quickly can become outdated. But it is no easy task to re-engineer a current LMS or find exactly the right new one to purchase. In this article, three 2010 Top Young Trainers share their experiences with implementing or re-engineering an…

Since launching its first website in 1997, the Arapahoe Library District (ALD) has constantly looked at ways to review and renew this vital tool for patrons. This article focuses on the process of redesigning the ALD website--the steps taken and decisions made in order to create a site that incorporates interactive elements and patron input and…

Intranets should provide quick and easy access to organizational information. The University of Alabama Libraries' intranet was only partially satisfying this basic expectation. Librarians could use it to find forms, policies, committee assignments, and meeting minutes, but navigating the libraries' intranet was neither quick nor easy, and it was…

Libraries today face an increasing challenge: to provide relevant information to diverse populations with differing needs while competing with Web search engines like Google. In 2009, a large group of libraries, including the University of Nebraska-Lincoln Libraries, joined with Innovative Interfaces as development partners to design a new type of…

Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…

Outlines the file structure requirements for a microcomputer-based information retrieval system using FoxPro, a relational database management system (DBMS). Issues relating to the design and implementation of such systems are discussed, and two possible designs are examined in terms of space economy and practicality of implementation. (15…

Discussion of the need for distributed information retrieval systems focuses on a model system, Fulcrum FUL/Text. Differences from distributed database management systems are described; system design is discussed; implementation requirements are explained including remote operation calls (ROC's); and a prototype simulation model based on FUL/Text…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…