For decades, the Free Application for Federal Student Aid (FAFSA) forms were processed electronically by the legacy Central Processing System. In 2021 the Office of Federal Student Aid (FSA) initiated a system development effort and in December 2023 deployed a new system to process forms for the 2024-2025 school year. However, student aid…

The Free Application for Federal Student Aid (FAFSA) is the entry ramp to federal grants and loans that many students depend on to afford college. Congress passed the FAFSA Simplification Act in 2020 in part to make it easier to apply for federal aid. However, Education's rollout of the new FAFSA has suffered from numerous challenges and delays.…

In May 1994, the first website for the School of Education at Indiana University Bloomington (IUB) was launched. At that time, the home page had two links: (1) The Instructional Systems Technology Department; and (2) The IUB home page. A decade later, the site now consists of more than 6,000 web pages, and has received more than 41.5 million page…

The goal of this study is to show how some concepts and techniques from disciplines outside Instructional Systems Development (ISD) have the potential to extend and enhance the traditional view of ISD practice when they are employed very early in the ISD process. The concepts and techniques employed were user-centered in design and usability, and…

Presenting electronic resources to users through a federated search engine introduces unique opportunities and challenges to libraries. This article reports on the decision-making tools and processes used for selecting collections of electronic resources by a project team at the University of Arizona (UA) Libraries for the Association of Research…

Purpose: Many researchers require access to computer facilities beyond those offered by desktop workstations. Traditionally, these are offered either through partnerships, to share the cost of supercomputing facilities, or through purpose-built cluster facilities. However, funds are not always available to satisfy either of these options, and…

Reports on design and rationale of Online Access to Knowledge, a computer intermediary developed by Online Access to Knowledge Project to enable users with little or no training or experience in bibliographic searching to conduct their own searches. Topics covered include software design, tutorials and assistance programs, and conclusions based on…

FODEM (FOrmative DEvelopment Method) is a design method for developing digital learning environments for widely dispersed learning communities. These are communities in which the geographical distribution and density of learners is low when compared to the kind of learning communities in which there is a high distribution and density of learners…