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Kuiper, Shirley – Journal of Business Communication, 1994
Examines the relationship between computer-user interface (character-based or graphical) and the quality of documents written by college students. Finds that, after six weeks of business communication instruction, IBM users excelled on the criteria of mechanics and format, but that after five more weeks the two groups demonstrated no significant…
Descriptors: Business Communication, Communication Research, Comparative Analysis, Computer Interfaces