This article presents evaluation data regarding the MAPIS3 architecture which is proposed as a solution for the data-transfer among various tools to promote flexible collaborative learning designs. We describe the problem that this architecture deals with as "tool orchestration" in collaborative learning settings. This term refers to a…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Historically, managing access to information systems (ISs) required direct interaction with a limited number of users. Increasingly, managing access involves handling an increased numbers of internal and external students, faculty, and staff as well as partners such as workforce development centers, the U.S. Department of Education, and the…

The purpose of this study was to compare the production processes and approaches for user engagement of virtual environments created for learning or commercial and entertainment purposes, specifically through online games and 3-D online spaces. This study used a qualitative, multiple case study approach based on interviews with developers of…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

Blogs, which began as a way to easily post one's thoughts online in print, have evolved to include multimedia capabilities. A blog is not limited to text--audio and video can be incorporated. A video blog (commonly called a vlog) is a blog that uses video in its posts. People who create vlogs are vloggers, and the worldwide community of vlogs and…

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system…

In May 1994, the first website for the School of Education at Indiana University Bloomington (IUB) was launched. At that time, the home page had two links: (1) The Instructional Systems Technology Department; and (2) The IUB home page. A decade later, the site now consists of more than 6,000 web pages, and has received more than 41.5 million page…

Purpose: The purpose of this paper is to present an e-learning content adaptation toolkit--ELCAT--that helps to achieve the objectives of the KTP project No. 3509. Design/methodology/approach: The chosen methodology is absolutely practical. The tool was put into motion and results were observed as university and the collaborating company members…