Presents a new technique for information access based on a combination of Geographic Information Systems (GIS) and conceptual structures as modeled in relational concept analysis. Describes a graphical interface that allows access of spatial, hierarchical, and linear data in a common manner; discusses its features and limits. (Author/AEF)

Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

Proposes a user-centered framework for intranet design based on an understanding of people, their typical problems, information behaviors, and situated contexts. Argues that by adopting such an approach, intranets can be designed which facilitate organizational information access and use. (Author/AEF)

Reports results of a research project assessing state-funded community networking (CN) sites in India. Explores the organization of information resources and services provided by 24 Web-based community networks, examines the core design principles that have been most useful in the development of these sites, and assesses strategies currently used…