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Journal of Access Services

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Effective e-Training: Using a Course Management System and e-Learning Tools to Train Library Employees

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See, Andrew; Teetor, Travis Stephen – Journal of Access Services, 2014

In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

Descriptors: Staff Development, Training Methods, Library Personnel, Courseware

Connecting the Library's Patron Database to Campus Administrative Software: Simplifying the Library's Accounts Receivable Process

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Oliver, Astrid; Dahlquist, Janet; Tankersley, Jan; Emrich, Beth – Journal of Access Services, 2010

This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts…

Descriptors: Database Management Systems, Information Technology, Computer System Design, Computer Interfaces

Having Java in the Library Doesn't Necessarily Require a Coffee Cart: Using an Object-Oriented Programming Language to Streamline Circulation Services for a Distance Education University

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Godbee, Sara; de Jong, Mark – Journal of Access Services, 2007

The University of Maryland University College (UMUC) serves a dispersed patron base, and its library has developed, over time, a circulation system for distributing physical research materials to its patrons throughout the United States. This article discusses the development of this system and its associated interface/database management system…

Descriptors: Distance Education, Programming, Internet, Database Management Systems