Focuses on making Web sites accessible for blind and visually impaired people. Discusses the possibility of the Americans with Disabilities Act (ADA) becoming applicable to Web sites; tools that allow the visually impaired to use computers and the Web; 18 guidelines for designing an effective, accessible, and maintainable Web site; and testing for…

Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…