Designed to help explain library automation to the librarian or student, this handbook presents a case to be solved, i.e., the creation of a book acquisition system for a special library; the steps to be taken to solve the problem; and a users' manual for the system to be provided to the client. The handbook is divided into three major sections:…

The papers in this proceedings consider ways in which user friendly interface design may be used to make online systems in public and academic libraries easier to use, and thus more attractive to potential users. A short introduction by F. W. Lancaster is followed by nine papers: (1) "Linking the Unlinkable" (Michael Gorman); (2)…