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Direct linkIzenstark, Amanda K. – Public Services Quarterly, 2009
With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…
Descriptors: Reference Services, Library Services, Computer Software Reviews, Computer Software Evaluation
Download full textSchwartz, Linda; de Schutter, Adrienne; Fahrni, Patricia; Rudolph, Jim – International Review of Research in Open and Distance Learning, 2004
Two contrasting additions to the online audio market are reviewed: "iVocalize", a browser-based audio-conferencing software, and "Skype", a PC-to-PC Internet telephone tool. These products are selected for review on the basis of their success in gaining rapid popular attention and usage during 2003-04. The "iVocalize" review emphasizes the…
Descriptors: Computer Mediated Communication, Teleconferencing, Audio Equipment, Computer Software Evaluation
