Describes how novice software designers interpreted usability sessions and how the designers responded to users' reactions to their prototypes. Describes qualitative analysis of class projects, usability sessions, and interviews with graduate students and proposes recommendations on how to improve the training of educational software developers.…

Describes a study of graduate students that observed the interaction between users of a graphical statistical package and a human playing the role of a simulated intelligent advisory system to guide the design of advice-offering user-assistance software. The use of video to examine the users' role in the interaction is discussed. (Contains 37…

Fourteen university instructors of Internet-based courses were interviewed and their course syllabi examined to produce instructor profiles of philosophical orientations and instructional strategies. How the instructors' belief systems regarding the effective teaching of adults changed as a result of teaching online was examined. The Philosophical…