Describes the planning and implementation of a library automation system which encompasses four campus locations of a community college, and includes automation of technical processes and full access to holdings and circulation records of all the libraries involved. Software and hardware considerations are discussed, and guidelines to automation…

The Information Services Plan (ISP) developed at Howard Community College (HCC), in Columbia, Maryland, is designed to ensure that the necessary data, equipment, and communications technologies will be available to enable the college to meet its strategic goals. The plan provides for analyses of the current information services operating…

The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…

This report discusses the characteristics, operations, and automation requirements of technical libraries providing services to organizations involved in aerospace and defense scientific and technical work, and describes the Local Automation Model project. This on-going project is designed to demonstrate the concept of a fully integrated library…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…

Institutional researchers play a key role in an environment where data warehouses are used to store and retrieve vast amounts of data. Along with the benefits of increased access for more users, improved reporting capabilities, and less reliance on centralized information, come questions of appropriate data usage, data access and security,…

The Defense Department Scientific and Technical Information (STI) network is composed of over 200 technical libraries and information centers tied together by the Defense Technical Information Center (DTIC), an organization which seeks to improve the flow of information throughout the STI network by promoting shared cataloging and integrated…

University of Hartford's decision-support system for enrollment management, which uses fourth-generation software tools, is described, with attention to the conceptual framework, design and implementation plan, and progress to date. The university's planners, institutional researchers, and admissions and financial aid officers are cooperating in…

The research project investigated whether expert system tools have become sophisticated enough to be applied efficiently to problems in special education. (Expert systems are a development of artificial intelligence that combines the computer's capacity for storing specialized knowledge with a general set of rules intended to replicate the…