This user ratings survey focuses on bibliographic citation management software; its value to manage citation databases; and its ability to provide reports that adhere to standard bibliographic styles for publications. Service and support, reliability, ease of use, vendor integrity, and user satisfaction are discussed for each of seven software…

Describes a survey of library systems and software vendors that examined the sources, management, and use of authority records in their systems and the functions of an authority control module within an integrated system. Several tables and graphs offer summaries and comparisons of vendors' offerings and capabilities. The questionnaire used is…