In 2022, generative artificial intelligence (GenAI) chatbots like ChatGPT were released to the public and were rapidly embraced by many. Educational stakeholders are divided about whether to incorporate or ban chatbot usage in classrooms. Student engagement, a meta construct comprised of behavioral, cognitive, affective, and social components, is…

This study reports on the causal effects of using a non-generative artificial intelligence (AI) chatbot to provide course-specific, proactive outreach and support to students in large-enrollment undergraduate courses. Across both an American Government and Microeconomics course, students randomly assigned to receive chatbot messaging were four…

ChatGPT has emerged as a significant subject of research and exploration, casting a critical spotlight on teaching and learning practices in the higher education domain. This study examines the most influential articles, leading journals, and productive countries concerning citations and publications related to ChatGPT in higher education, while…

There is a mass movement toward conducting classes online due to the coronavirus situation. The call for new ways to engage students in a synchronous online course is especially urgent. Given that most face-to-face classes in physical settings have been cancelled, it is imperative that instructors know how to engage students in online lessons so…

Purpose: Digital technology's integration into education has transformed learning frameworks, necessitating the exploration of factors influencing students' engagement in digital informal settings. This study, grounded in self-determination theory (SDT), proposes a model comprising artificial intelligence (AI) competence, chatbot usage, perceived…

The potential benefits and challenges of AI in the workplace are documented with public service facing a particular choice to leverage this tool to better communities. This article explores the use of generative artificial intelligence (AI) tools in public service education. As students prepare to enter public service, they need to gain the skills…

This study takes a dynamic approach to investigating engagement, examining fluctuations in cognitive-affective variables at regular time intervals during online collaborative second language (L2) writing tasks. Using online conference software and online editing software, 16 university students who use English as an L2, completed two collaborative…

The role of ChatGPT and higher-order thinking skills (HOTS) as predictors of physics inquiry among uppersecondary students has yet to be widely explored. Therefore, this research aimed to examine upper-secondary students' role in ChatGPT (convenience and quality (CQ), motivation and engagement (ME), and accuracy and trust (AT)) and HOTS as…

The current paper reports on a study that was conducted at the University of South Africa (UNISA) in 2021. The study involved three cohorts of undergraduate students (n = 20, n = 12 and n = 18), where each cohort participated in one of the virtual sessions offered on MS Teams as part of their modules' virtual classes. Employing a case study…

This study explores the impact of an innovative approach that combines artificial intelligence (AI) chatbot support with collaborative note-taking (CNT) in the comprehension of semantic terms among English as a Foreign Language (EFL) learners. Given the significance of semantics in English language learning, traditional didactic methods often…

Purpose: This study aims to delve into the perspectives of educators on integrating ChatGPT, an AI language model into management education. In the current research, educators were asked to talk as widely as possible about the perceived benefits, limitations of ChatGPT in management education and strategies to improve ChatGPT for management…

The COVID-19 pandemic, while disruptive and abrupt, provided instructors opportunities to redesign face-to-face (F2F) lecture courses to an online asynchronous delivery mode. Asynchronous course delivery is often synonymous with recorded lectures, discussion boards, and standardized assessments, yet this mode can be student-centered, include…

Introduction: The COVID-19 pandemic has accelerated the transition to online learning, with synchronous e-learning becoming a critical modality in higher education institutions (HEIs) worldwide. This shift, while ensuring educational continuity, has unveiled numerous challenges, especially in developing nations where resources and infrastructure…

This study explores the dynamics of ChatGPT on perceptions and challenges encountered by students and lecturers in a South African open distance e-learning [ODeL] university. It investigates whether ChatGPT disrupts traditional perceptions of online distance education held by students and lecturers and identifies specific functions and features of…

Student engagement in the online learning environment is critical for academic success. One increasingly popular means through which to facilitate this engagement is the use of web-conferencing software. While there are a variety of potential applications, this paper will evaluate the use of one such web-conferencing tool to support synchronous…