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Download full textSchwabe, Robert A. – 1993
Interest in Total Quality Management (TQM) at institutions of higher education has been stressed in recent years as an important area of activity for institutional researchers. Two previous AIR Forum papers have presented some of the statistical and graphical methods used for TQM. This paper, the third in the series, first discusses some of the…
Descriptors: Case Studies, Charts, Colleges, Computer Software
