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Scales, Glenda Rose; Yang, Chia-Shing – 1993
The complexity of the modern workplace means that decision makers are entertaining the idea of providing employees with software applications that are designed to provide true support and on-the-job training from the employee's desktop computer. An electronic performance support system (EPSS) is the tool that can make such training a reality when…
Descriptors: Computer Assisted Instruction, Computer Software, Databases, Employees


