Intended to provide assistance to non-technical end-users in evaluating the applicability of microcomputer-based systems to their needs and in choosing appropriate systems, this document recommends first identifying requirements and then identifying and evaluating alternative sources for application software, system software and hardware, and…

The development and evaluation of a potential viewdata-style delivery system for computer assisted learning (CAL) at the Open University are described. First examined are Open University problems with CAL and television delivery systems, which resulted in the consideration of a viewdata approach involving allocation of a small central processor to…

Discusses what designers do, information they need, and how they might be aided, as background information for developing useful computer-aided decision systems to enhance designers' productivity. It is concluded that effectiveness of computer-assisted design systems depends on the value of the information and the flexibility of the support they…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…