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Weaving Silos--A Leadership Challenge: A Cross-Functional Team Approach to Supporting Web-Based Student Services
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Kleemann, Gary L. – New Directions for Student Services, 2005
The author reviews the evolution of Web services--from information sharing to transactional to relationship building--and the progression from first-generation to fourth-generation Web sites. (Contains 3 figures.)
Descriptors: Internet, Web Sites, Technology Education, Developmental Programs