A site visit to the College of DuPage, a comprehensive community college, is summarized. Computer services, a master plan, computer hardware and software, and special activities (monthly newsletter and computer awareness training) of the Computer Services Department are described. (MLW)

Offers advice for colleges intending to undergo software conversions, asserting that sufficient resources are key to a smooth process. Describes the conversion process at Palomar College (California) in 1997, when Palomar purchased PeopleSoft enterprise-wide software in response to Y2K compliance issues. Stresses the ongoing need for training and…

The Information Services Plan (ISP) developed at Howard Community College (HCC), in Columbia, Maryland, is designed to ensure that the necessary data, equipment, and communications technologies will be available to enable the college to meet its strategic goals. The plan provides for analyses of the current information services operating…

Focusing on the changing roles of institutional researchers (IRs) due to the widespread distribution of computer technology, this monograph explores the effective application of IR skills to maximize the impact of research on campus policy making. The discussion is centered around three major principles guiding institutional research: know the…