Describes how Cleveland State University implemented a strategy that includes a standard, support, and training for use of personal digital assistants (PDAs). Explains how this has helped put the campus in control of how the technology is used in the enterprise. (EV)

Describes the development of a community information network funded by LSCA (Library Services and Construction Act) Title III money, from the Illinois State Library to Millikin University (Decatur, IL). Highlights include a historical background; strategic planning; community planning for the network infrastructure, including hardware and software…

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…