The research presented in this dissertation focuses on the organizational and consumer need for knowledge based support in unstructured domains, by developing a measurement scale for dynamic interaction. Addressing this need is approached and evaluated from two different perspectives. The first approach is the development of Knowledge Based…

This article presents a reflective analysis of an outreach programme called the Digital Divas Club. This curriculum-based programme was delivered in Australian schools with the aim of stimulating junior and middle school girls' interest in computing courses and careers. We believed that we had developed a strong intervention programme based on…

The advent of massive open online courses (MOOCs) has created opportunities for learning that are clearly in high demand, but the direction in which MOOCs should evolve to best meet the interests and needs of learners is less apparent. Motivated by our interest in whether there are potential and purpose for archived MOOCs to be used as learning…

If we are to attract more women and minorities to computing we must engage students at an early age. As part of its mission to increase participation of women and underrepresented minorities in computing, the Increasing Student Participation in Research Development Program (INSPIRED) conducts computing academies for high school students. The…

For girls there is a distinct loss in interest, lack of confidence, and decline in positive attitudes toward STEM subject areas that begins early on in their academic experience and increases with age. According to the National Academy of Engineering, students need to begin associating the possibilities in STEM fields with the need for creativity…

Computing science students amass years of programming experience and a wealth of factual knowledge in their undergraduate courses. Based on our combined years of experience, however, one of our students' abiding shortcomings is that they think there is only "one correct answer" to issues in most courses: an "idealistic"…

Computer-mediated communication (CMC) technologies have been an integral part of distance education for many years. They are found in both synchronous and asynchronous platforms and are intended to enhance the learning experience for students. CMC technologies add an interactive element to the online learning environment. The findings from this…

Enterprise 3.0 offers potential solutions for the quality, maintenance and sustainable development of services. The synergy between Enterprise 3.0 and engineering education advances the development of innovative products, processes and services in the European economy. Aim of the research is to analyze student engineers' use of Enterprise 3.0…

The purpose of this study was to identify and analyze the processes of seeking information online and evaluating this information. We hypothesized that individuals' social network, in-out group categorization, and cultural proclivity would influence their online information-seeking behavior. Also, we tested whether individuals differentiated…

Operating Systems (OS) is an important and mandatory discipline in many Computer Science, Information Systems and Computer Engineering curricula. Some of its topics require a careful and detailed explanation from the instructor as they often involve theoretical concepts and somewhat complex mechanisms, demanding a certain degree of abstraction…

The term "recursion" is used in at least four distinct theoretical senses within cognitive science. Some of these senses in turn relate to the different levels of analysis described by David Marr some 20 years ago; namely, the underlying competence capacity (the "computational" level), the performance operations used in real-time processing (the…

Technology Enhanced Learning (TEL) is a new pedagogical domain aiming to study the usage of information and communication technologies to support teaching and learning. The following study investigated how this domain is used to increase technical skills in Computer Science (CS). A Delphi method was applied, using three-rounds of online survey…

As new technologies emerge that can bring older adults together with children, little has been discussed by researchers concerning the design methods used to create these new technologies. Giving both children and older adults a voice in a shared design process comes with many challenges. This paper details an exploratory study focusing on…

As the Internet moves towards a three-layer architecture consisting of overlay networks on top of the IP network layer on top of WDM-based physical networks, incorporating the interaction between and among network layers is crucial for efficient and effective implementation of survivability. This dissertation has four major foci as follows:…

Research in the field of Automated Planning is largely focused on the problem of constructing plans or sequences of actions for going from a specific initial state to a goal state. The complexity of this task makes it desirable to find "generalized" plans which can solve multiple problem instances from a class of similar problems. Most approaches…