Engagement with online media among learners is closely linked to language proficiency and cultural comprehension, offering a platform for enhancing English language skills. This has given rise to the field of online informal learning of English (OILE), with numerous studies exploring learners' habits in this domain and indicating positive impacts…

Although there have been numerous technological advancements in the last several years, there continues to be a real threat as it pertains to social engineering, especially phishing, spear-phishing, and Business Email Compromise (BEC). While the technologies to protect corporate employees and network borders have gotten better, there are still…

This project explores the impacts of emojis on students' impressions when used in a course welcome email. We adopt a 4 x 3 factorial design to determine how different emojis (i.e., [winking face emoji], [face-with-tears-of-joy emoji], [tongue-sticking-out face emoji]) impact students' impressions of credibility, immediacy, and liking. Data from…

In this digital age, how do institutions know what documents to accept and from whom? This year's school closures, distance learning, online education, and other upheavals have made it even more critical for institutions to ensure that they are accepting official academic records from valid sources. Typically, receiving official documents…

The focus of this study was to evaluate the use of the Blackboard™ App by students in traditional and online learning environments. The participants in this study were students in a first-year college orientation course, and undergraduate and graduate students enrolled in educational technology (EDT) courses, all at a 4-year public university in…

More students than ever before are taking online classes, yet higher education is facing an online retention crisis; students are failing and dropping out of online classes at dramatically higher rates than face-to-face classes. Grounded in academic research, original surveys, and experimental studies, "Connecting in the Online…

The present study focuses on email communication in the multilingual university setting. Previous studies dealing with similar settings point to the lack of politeness markers in students' email messages [Bjorge, A. (2007). Power distance in English lingua franca email communication. "International Journal of Applied Linguistics", 17(1),…

Email etiquette is an important skill, especially in professional settings. Research demonstrates that undergraduate students follow email rules when given written instructions plus an example. The purpose of the present study was to evaluate the effects of computer-based email instruction on undergraduate students' email etiquette and to assess…

At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools' impact on intercultural…

Student absenteeism has remained high following the COVID-19 pandemic and districts need low-cost strategies to improve attendance. In 2020-21, the National Center for Rural Education Research Networks piloted a promising personalized messaging intervention in 8 rural districts in New York and Ohio. We worked with a student information system…

This study aims at exploring communication practices between students and supervisors in thesis projects. The study conducted a comparison between face-to-face and mediated communication through the use of emails. The researcher used the autobiographical reflection to document examples of information communicated during the two interactions.…

Writing formats have expanded beyond the pen to include new technologies, particularly in this era of immediate digital communication. Rehabilitation professionals are not routinely incorporating writing formats using technology, such as texting, keyboard, or tablet interfaces when evaluating and treating adult writing disorders. The purpose of…

Emoticons have become a common phenomenon in email correspondence between students and professors. Even though the use of emoticons in formal writing is considered inappropriate and unprofessional, more and more students are using these nonverbal communication tools to add context or emphasis to their email messages to professors. This paper…

The COVID-19 pandemic forced many researchers to adapt their studies from in-person to remote, using digital tools. Although established in ethnographic research, digital tools change how the researcher and participants can experience co-presence. This paper presents findings from an ethnography of an art museum's learning team during remote…

Twitter and other social media have assumed important places in many educators' professional lives by hosting spaces where new kinds of collegial interactions can occur. However, such spaces can also attract unwelcome Twitter traffic that complicates researchers' attempts to explore and understand educators' professional social media experiences.…