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Farkas, David K. – Technical Communication: Journal of the Society for Technical Communication, 1999
Explains the rhetorical implications of actions and states in various models of procedural discourse and in specific writer strategies. Considers more flexible alternatives to the "streamlined-step" model. States that one goal of technical communicators may be to help ensure that systems are designed, developed, implemented, and supported with…
Descriptors: Computer Mediated Communication, Discourse Analysis, Discourse Modes, Higher Education