Being a solo librarian today is certainly challenging; however, because of technological interconnectedness, today's solo librarian is definitely not alone. Technology allows a school librarian to immediately and constantly connect and interact with other school librarians. This article discusses online resources and websites that will allow a…

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…