With the deepening of reform and opening up, and as a critical point in China's social transformation approaches, various unexpected public crises are increasing as well. The channels whereby people obtain information are also diversifying, and mixed up therein are angry youth and Internet rumormongering. The extensive influence of and large area…

You probably think instant messaging (IM) as something teenagers do to chat up friends online, whether across the street or across the world. But IM has some buttoned-down business benefits, as well as some risks you may not be aware of. Unlike e-mail, in which you fire off messages to recipients who read them when they next check their in-box,…