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Direct linkMeghan Hupe; Linda Van Keuren – Journal of Access Services, 2023
The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…
Descriptors: COVID-19, Pandemics, Computer Mediated Communication, Library Services
